Ming Wong, Kontakthope

Legal notice

Provider in terms of §5 Nr. 1 TMG and responsible for the content of this web site:

Markus Hannebauer
c/o denkapparat GmbH
Chausseestraße 8/E
10115 Berlin

Terms of use

Welcome to the Fluentum web site ("Web Site"). The provider of this web site is Markus Hannebauer ("Provider").

By using the Web Site, you agree to be bound by these terms of use ("TOU"). The Provider may revise the TOU from time to time by updating this page. You can review the TOU at any time by visiting the legal notice link at the bottom of one or more pages on the Web Site. The term "You" as used herein refer to all individuals and/or entities accessing this Web Site for any reason.

Copyright and trademarks

The contents of this Web Site, such as text, graphics, images, videos, and other material ("Material"), are protected by copyright under both German and international laws.

All film and video stills are subject to the copyright of the respective artists.

Installation view of ASDFGHJKLÖ © Simon Vogel.

This Web Site, including all texts, other content, downloads, collaterals, press releases, and the programming are subject to the copyright of the Provider or are used under license by the respective copyright owners.

All referenced trademarks are the property of their respective owners.

Unauthorized use of the Material may violate copyright, trademark, and other laws. You may not sell or modify the Material or reproduce, display, distribute, or otherwise use the material in any way for any public or commercial purpose. The use of the Material on any other web site or in a networked computer environment for any purpose is prohibited.

Warranty and liability limitations

The Material on the Web Site may contain inaccuracies or typographical errors. The Provider makes no representations about the accuracy, reliability, completeness, or timeliness of any data or the Material on the Web Site. Use of the Web Site and the Materials contained on the Web Site is at Your own risk. Changes are periodically made to the Web Site and may be made at any time.

The Web Site and Material are provided on an "as is" basis without any warranties of any kind. The Provider, to the fullest extent permitted by law, disclaims all warranties, whether express or implied, including the warranty of merchantability, fitness for particular purpose, and non-infringement.

Use and protection of user information / privacy policy

When You use the Web Site, register, request additional information about Fluentum or otherwise contact Fluentum, the Provider collects certain information ("Your Data"), including, but not limited to, a valid email address. The collection, storage, use and any other form of processing Your Data by the Provider occurs exclusively in the interest of the Provider's own operations. The Provider will not sell, transmit, disseminate or else disclose Your Data for any other purpose.

The Web Site uses the platform Vimeo for some embedded videos. The "do not track mode" offered by Vimeo has been enabled, but once you play an embedded video, a cookie may be placed and Your Data may be tracked and processed by Vimeo, Inc., the operating company of Vimeo. According to Vimeo, Inc., the information in particular serves the purposes to record video statistics, to improve user-friendliness and to avoid improper actions. Solely responsible for the processing of Your Data in relation to the playback of videos is Vimeo, Inc., 555 West 18th Street, New York, NY 10011, USA; if You want to ensure that Vimeo, Inc., does not receive Your Data, do not click on the embedded videos on the Web Site. Further information can be found in Vimeo, Inc.'s privacy policy: https://vimeo.com/privacy

The Web Site uses Matomo (formerly known as Piwik), an open-source software for web analytics. Matomo uses "cookies", which are files placed on Your computer, to help the Provider analyze how users use the Web Site. The information generated by the cookie about Your use of the Web Site (including Your IP address anonymized prior to its storage) will be stored on the Provider's servers in Germany. You may refuse the use of cookies by selecting the appropriate settings on Your browser.

Legal information regarding personal data and processing

Insofar as You can be identified by Your Data, they constitute "personal data". This applies to Your Name and Your personal email address, but can also be the case for more elements of Your Data, including such relating to Your use of the Web Site. There are special provisions regarding the protection of personal data, in particular the German Federal Data Protection Act (Bundesdatenschutzgesetz – BDSG) and the Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR). The Provider will process personal data strictly in accordance with these provisions. According to these provisions, the Provider is legally obligated to provide You with the following information:


Responsible for the collection and processing of personal data and the determination of the purposes and means is the Provider. Please contact us at privacy@fluentum.org with any queries regarding data protection; further contact information is listed at the beginning of this page.

Purposes of processing personal data and legal basis / Legitimate interests

The Provider processes personal data exclusively for its own purposes, in particular (but not limited to) contacting You, attributing, answering and archiving Your queries, improving, optimizing and making its offerings and this Web Site more user-friendly, and to prevent and persecute illegal abuse.

The legal basis of processing personal data is, if You have not given consent to the processing, art. 6 para. 1 subpara. 1 lit. f GDPR. If You have given consent to the processing, the legal basis is art. 6 para. 1 subpara. 1 lit. a GDPR.

The Provider's legitimate interests pursued by processing personal data are the unhindered, reasonable and user-focused administration of its day-to-day operations, in particular by allowing and facilitating the communication with persons interested in its operations as well as other persons, the documentation of processes, the compliance with legal obligations, the prevention of detrimental and abusive interferences, and the further development and improvement of its offerings and processes.

Recipients of personal data

Personal data collected by or on behalf of the controller will exclusively be stored and processed by the Provider and enterprises that are acting on behalf of the Provider and are subject to obligations of diligence and confidentiality. The Provider does not intend to transfer personal data to other third parties.

Personal data will be processed in the EU. If personal data is transferred to an enterprise acting on behalf of the Provider and located outside the EU without Your express consent, Your rights will be protected by appropriate safeguards — in particular by standard data protection clauses. You can request a copy of such standard data protection clauses at privacy@fluentum.org.

Storage period

Personal data will generally be stored for as long as they are deemed to serve the Provider's legitimate interests as outlined above or the Provider is under an obligation to retain the information. The rights of the data subject as outlined below remain unaffected.

Your rights
  • You are entitled to obtain from the Provider free-of-charge confirmation as to whether or not personal data concerning You are being processed. Where this is the case, You are further entitled to obtain access to the personal data and additional information in accordance with art. 15 GDPR.
  • In case personal data concerning You is inaccurate or incomplete, You have the right to obtain rectification or completion. In the instances covered by art. 17 and art. 18 GDPR, You are entitled to request the erasure or the blocking / restriction of processing of data.
  • You have, in accordance with art. 21 GDPR, the right to object, on grounds relating to Your particular situation, at any time to processing of personal data concerning You, even where the Provider pursues legitimate interests. You can object, without cause, at any time to processing of personal data concerning You for direct marketing purposes.
  • Furthermore, You are entitled to request in accordance with art. 20 GDPR the transmission of personal data concerning You and provided by You to You or directly to another data controller.
  • Where processing Your Data is based on Your consent, You have the right to withdraw Your consent at any time, without affecting the lawfulness of processing based on Your consent before its withdrawal.
  • If You consider that the processing of personal data relating to You infringes applicable law, You have the right to lodge a complaint with a supervisory authority. Such complaint will not prejudice any other administrative or judicial remedy. The competent supervisory authority for the Provider is: Berliner Beauftragte für Datenschutz und Informationsfreiheit, Friedrichstraße 219, 10969 Berlin, Germany, https://www.datenschutz-berlin.de.
No obligation to provide personal data

You are required neither by law nor contract to provide the Provider with personal data. You can avoid the collection of data regarding Your use of the Web Site through cookies by selecting the appropriate settings on Your browser. If You opt to register, request further information regarding the Provider or its offerings or otherwise contact the Provider, it is generally mandatory to provide the Provider with certain information regarding Your person and Your contact details. Otherwise, the Provider might be unable to communicate with You. You may, however, choose to provide the Provider with so-called "role contact details" (e.g., a departmental email address, a switchboard phone number, etc.) that do not allow the Provider to identify You as an individual.


The TOU are governed by the laws of the Federal Republic of Germany. Jurisdiction for any claims arising under the TOU shall lie exclusively with the state or federal courts located in Berlin.

If any provision of the TOU is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of the TOU, which shall remain in full force and effect.